A chat with Ryan Midiri of Ski Butlers
Park City Lodging is proud to be partnered with another vibrant Park City native – Ski Butlers. Started in 2004 by Bryn Carey out of a single car garage here in town, Ski Butlers has steadily grown into a recognized and award winning business with outlets serving over 44 resorts in North America and Europe, making it the world’s largest ski rental delivery service. Unlike the traditional ski rental shop, Ski Butlers brings the equipment to you, in your condo or even at the mountain. Their size, however, doesn’t diminish each location’s and each individual’s commitment to their community. Here are some insights from Ski Butlers Park City Sales & Brand Manager Ryan Midiri:
PCL – What’s a typical ski delivery like? Any memorable ski delivery stories that you can share?
RM – “We always start with the kids. Kids are excited and interested and usually short on patience. If we can get them fitted first, parents and the other adults are more comfortable for their own fittings. Deliveries generally happen in the late afternoon or early evening, or first thing in the morning. Our techs are essentially going right into people’s homes and they’re very accustomed to being in that personal environment. It’s not unusual for them to get invitations to join in for breakfast or apres and I remember one story about a delivery to a group in a luxury home that was well into a second or third round of mimosas at about 7:00am when our techs got there. They were pretty enthusiastic about getting the techs to join the party. Our guys declined the mimosas but had a lot of fun getting everyone fitted. Of course, we really respect people’s privacy and there are stories we just don’t tell. In Park City we do a lot of business with celebrities, and we’ll just leave it at that.”
PCL – Do you and your staff get to ski yourselves?
RM – “Absolutely we do. In fact we structure our shifts specifically so staff can have time to ski every day, and for people in the office to get out and ski at least once a week. We’re serious about supporting ‘people pursuing their passion in the mountains’ and that’s across the board, guests, techs, corporate. It’s just a great reset and reminds us why we’re here.”
PCL – What kind of trends do you see in ski and snowboard equipment?
RM – “Ski Butlers exclusively uses Rossignol. The partnership is really incredible, and we’re able to refresh 75% – 80% of our inventory every year. Which means we’re sending out new gear with almost every rental. We don’t carry their entire line, but most of it. This year we’re excited about their Experience 88, Sky 7 and Soul 7 skis. One of the advantages of renting with us is that you could try all these skis during your stay, and we’ll bring them to you. We are seeing more and more people who used to own their own high performance equipment but now only own and travel with boots. They know what type of skis they’re looking for and, depending on the conditions, start their vacation with one type then switch to another when conditions change. This ability to easily swap out equipment is especially helpful with kids’ equipment; kids’ skills improve or they even outgrow their equipment by mid-week and it’s just really simple for everyone for us to bring the new equipment to you, as opposed to having to go into a shop. Everyone gets to spend more time on the snow, which means a better vacation.”
PCL – Park City Lodging is very committed to sustainability and Green practices. Ski Butlers is also actively involved in organizations addressing climate change. What can you tell us about your efforts, both here in Park City and across your locations?
RM – “We are deeply committed to becoming 100% renewable energy at all our locations, and being involved POW, Protect Our Winters and Climate Reality’s I AM PRO SNOW 100% to help spread the word. Currently, all of the buildings we own are completely solar powered. We’ve invested in a 100% electric delivery van and we’re committed to buying no more gas-powered vehicles. We’re planning ahead to phase out those vehicles and have a completely electric fleet by 2022, when our research tells us there will be expanded range batteries and a wider range of vehicle options. In the meantime, look for our wrapped Nissan ENV 200 around town.”
PCL – What’s new with your business here in Park City in 18/19? Are you experiencing any trends?
RM – “Business is steadily growing, while having to meet new challenges. We’re seeing more and more people using season passes, such as Vail’s Epic pass and Deer Valley’s Ikon pass. There’s a decrease in loyalty to a specific ski mountain, and more people are making more trips, often following the snow, planning with very short notice. Last minute bookings are becoming more frequent, which is great, but we have had to adjust our model. We don’t worry about having enough inventory – based on experience we’re confident we have enough equipment to handle the busiest time periods, throughout the season. Thankfully, we’ve been adjusting really well and our service scores are staying really high.”
PCL – Ski Butlers has received a number of awards and acknowledgements. Which means the most to you?
RM – “Definitely, being named to the Inc 5000 fastest growing companies list for the past four years is a recognition I’m really proud of, because during these years of growth, our NPS (service scores) have stayed high or grown as well. Ski Butlers’ goal is 90% or higher, which we have consistently achieved and exceeded. Ski Butlers’ company-wide score is 94.62%, and Park City’s average is higher than that.”
(Net Promotor Score (NPS) is a management tool used to gauge the loyalty and satisfaction of a company’s customers.)
PCL – What do you most want people to know about Ski Butlers?
RM – “Our mission statement is simply and powerfully – To make ski vacations convenient. We live out that mission every day.”
PCL – And finally, it’s almost baseball season, less than a month until pitchers and catchers report. Who do you like for the 2019 season?
RM – “Phillies all the way.”
Park City Lodging guests receive 20% off rentals. Book today!
Park City is a winter wonderland. While many come to Park City for the “Greatest Snow on Earth,” Park City Lodging understands that not everyone wants to ski or snowboard. We have compiled a list of some our favorite Park City winter activities that aren’t skiing or snowboarding.
1) Snowshoe Tours: Get the heart rate up and enjoy some aerobic exercise. Take in the scenic snowscapes of the backountry. Enjoy the quieter side of Park City’s mountains.
2) Winter Fly Fishing: For the avid angler who wants it all, why not add a day on the fly to your ski vacation? Explore one of Utah’s many blue ribbon fisheries and enjoy the sanctuary of uncrowded banks on a peaceful winter day.
3) Trap Shooting: Just 20 minutes from Park City, enjoy an afternoon of shooting clay pigeons from a rustic trap.
4) Dogsledding: A once in a lifetime experience for the whole family. Learn the ropes of dog sledding, meet the friendly (and furry) sled team, and take in the stunning mountain landscape. Hurry and book today, this highly sought after activity will sell out soon!
5) Sleigh Rides: Complete your mountain vacation with a classic horse-drawn sleigh ride.
6) Snowmobiling: Experience snowmobiling at its best in the Uinta National Forest. Explore on your own or take advantage of a guided tour on an almost unlimited amount of trails and meadows.
Utah Olympic Park was built in 2002 for the Olympics. It is still being used today to train future Olympians. Utah Olympic Park offers year-round adventure. From learning about the Park’s unique Olympic heritage on a guided tour to taking a ride of a lifetime on the Comet Bobsled Ride, Utah Olympic Park offers activities for all. 7) Bobsledding: Experience the thrill of a lifetime in a bobsled on the 2002 Olympics Sliding Track. A professional pilot will take three passengers on a thrilling ride down the track.
Utah Olympic Park was built in 2002 for the Olympics. It is still being used today to train future Olympians. Utah Olympic Park offers year-round adventure. From learning about the Park’s unique Olympic heritage on a guided tour to taking a ride of a lifetime on the Comet Bobsled Ride, Utah Olympic Park offers activities for all.
7) Bobsledding: Experience the thrill of a lifetime in a bobsled on the 2002 Olympics Sliding Track. A professional pilot will take three passengers on a thrilling ride down the track.
8) Ropes Course: Utah Olympic Park offers several ropes courses. Test your abilities across the traverses that include swinging elements, wire, logs, and other problem-solving features. Their advanced course will have participants 55 feet in air!
9) Zip Lining: Ever wondered what it was like to be an Olympic ski jumper? Strap in to the Extreme Zipline and go for an exhilarating ride above the K120 nordic jump. Take a friend or family member and fly alongside. This is one of the steepest ziplines in the world!
11) The Paint Mixer: The Paint Mixer is the newest venue for art entertainment and wine instruction located on lower Main Street. Bring your friends and family to follow step-by-step instruction to recreate a featured painting. It’s stress-free and absolutely no experience is necessary! Park City Lodging guests enjoy $5 off using code “PCLODGE”
12) Shop ‘Till You Drop:
13) Gorgoza Tubing Park: Offering seven lift-served tubing lanes; kid-friendly mini-snowmobiles; and the Fort Frosty play area, Gorgoza helps provide family adventures and memories that will last a lifetime.
14) Park City Film Series: Enjoy Park City’s only Art House Theater, presenting the best of independent feature, documentary, world, and local cinema.
Our Concierge Service team would love to help customize your stay here in Park City, Utah. We have partnered with the best in Park City to offer our guests fantastic activities, services and discounts.
From ski rentals and snowshoe tours to grocery delivery and dining reservations, we can help ensure you don’t miss a single exciting moment during your Park City vacation. For more concierge opportunities explore our website or mobile app. With so many possibilities let our experienced concierge team help make your vacation unforgettable!
About the Property: 820 Park Avenue Condominium’s prime location combines exceptional convenience and mountain access in addition to the vibrant Main Street community. 820 Park Avenue is located steps from the Town Lift for lift access to Park City Mountain Resort, the United States largest ski resort. It’s fitting that the residences’ premium amenities are on par with their incomparable location. These two units may be rented individually or together since they share a private hallway.
820 Park Avenue Unit #203 is a 3-bedroom, 4-bathroom unit features a breathtaking kitchen complete with stainless steel appliances and gas range. With seating for 6 around the custom dining table and 4 at the counter, dine in after a long day skiing or riding. The living room is anchored by a large fireplace and surrounded by large windows that accordion to one side. The master bedroom features a king-sized bed, private bath and private balcony. Both guest bedrooms have two twins that can easily be converted into king beds.
820 Park Avenue Unit #204 is a 3-bedroom, 3.5-bathroom unit that boasts breathtaking views of Park City Mountain Resort. This property, much like its sister property, has the unique feature of accordion windows that allow the living room to completely open up. The open layout with a high-end kitchen is perfect for entertaining while taking in Park City’s beautiful mountains. The master bedroom has a King bed and luxurious bathroom. The two guest rooms feature flat screen TVs and beds that configure as either a king or two twins.
Elevators provide entry to residences on the second floor, opening to semi-private foyers that eliminate the need for long hallways in the building. Guests will enjoy private underground parking, an extremely rare and valuable amenity in downtown Park City. And a ski prep lounge offers plenty of secure storage for equipment as well as a comfortable, warm place to put on jackets and boots. Crowning the building is an extensive rooftop deck with a hot tub and lounge seating perfect for soaking in the winter’s sunsets, listening to summer’s quaking aspens, stargazing, or watching the town’s traditional Fourth of July fireworks show. Premier rating.
Our Opinion: There is no better location in Park City. There… we said it. With an entrance connected to Town Lift and beautiful, uninterrupted views of Park City Mountain Resort this property is the place to be. Main Street—and many of Park City’s award winning restaurants—are just steps away. Powder hounds and night owls can both rejoice as 820 Park Avenue’s location has it all.
Our Advice: Take advantage of this property’s unique feature to sleep up to 12 people comfortably. Few places, if any, on the Town Lift Plaza can accommodate this many people through one shared, private entrance. Book 820 Park Avenue Unit #203 and #204 now to reserve your group or family’s epic stay in Park City.
Call to Make a Reservation: 855-348-6759
When Bing Crosby sauntered out the lyrics “I’m dreaming of a white Christmas,” he perfectly described Park City, Utah during the holiday season. With copious amounts of Utah’s famous “champagne powder” and a Main Street that boasts something for everyone, Park City is the perfect winter escape for the whole family. Here are the top reasons to book a holiday vacation in Park City this winter.
What do you get when you combine the largest ski resort in the United States and the best ski resort in the United States? Park City, of course. When Park City and Canyons merged to become the largest ski resort in the United States, the resort added $50 million of improvements to create an unparalleled ski experience. Track fresh powder from one end to the other over 7,300 acres. Deer Valley Resort, located a mere 39 miles from Salt Lake City International Airport, was honored as the United States’ Best Ski Resort by the World Ski Award’s 2015 Ski Oscars. Discover first-class service over 21 chair lifts, 101 ski runs, and six bowls. With the option of not one, but two amazing ski resorts, your family will have the holiday vacation of a lifetime.
Last season, Park City received many of its legendary foot plus dumps of snow during the month of December. In fact, holiday visitors experienced two seventeen inch storms back to back. That’s almost 35 inches of snow in two days. Does skiing 159 inches of powder in December sound great to you? Come visit us in Park City.
Holiday roasts and eggnog, oh my! As much as we love all of the delicious holiday delicacies, you have to admit it’s a great way to pack on the pounds. Did you know that a typical day’s skiing can burn up to 3,000 calories… far more than a session at the gym? Go ahead and help yourself to seconds (or thirds.) Also, you can’t après ski until you ski. That High West Distillery hot toddy won’t drink itself. Check back soon for our favorite après spots in Park City.
What good is a family holiday vacation if everyone isn’t entertained? Park City is more than its two world-class ski resorts. Main Street offers more chefs per capita than Paris and endless adventures for the non-skier. Live out your dream of bobsledding at Utah’s Olympic Park, the official site of the 2002 Winter Olympics. Experience nightlife like never before at one of the dozen pubs, clubs or live music venues on Main Street. Staying on Main Street not your style? Park City’s free town-wide shuttle will take you from Canyons Village to Deer Valley Resort and everything in between.
Holiday season in Park City is the perfect time to escape from your busy life and spend time with family. Call our destination specialists now at to plan your perfect holiday getaway.
We have a hand-picked selection of accommodations and special deals that you won’t see anywhere else. We are your local lodging experts, check out our specials page for one a kind packages and how to make the most out of your holiday ski vacation. Discover homes and private condos steps from world-class skiing below.
We all want to be a hero during the holiday season and rightfully so. The holidays are supposed to be a joyful time spent with family and friends, not stressing out shopping in department stores. A Park City ski vacation could be a great opportunity to try something new, reconnect with family or friends, and make lifelong memories. No matter what your family members are into Park City can satisfy almost every want or need. Here are our top Five Reasons on Why Choose a Park City Ski Vacation.
For any additional information on Ski Vacations please visit our winter activities page here or speak with one of our destination specialists. Park City Lodging offers incredible accommodations set to fit any family or group size. Be the holiday hero and give your family what they really want, a Park City ski vacation.
Talk to a team member now