“Thank you! For the past 20+ years you have always gone the extra mile. That’s why you are so referable.”
– BOB S.
Dear Park City Homeowner,
Thank you for considering Park City Lodging, Inc. to care for your mountain vacation home. As the owner and founder of one of the longest operating property management companies in Park City, I understand the significance of your decision and am grateful for this opportunity. Over the years, I have continued to perfect my approach to vacation home management with a carefully handpicked team who have a personal connection to Park City. We are passionate supporters of our community; we all live, play and raise our families here.
When I founded the company in 1984, my intention was to establish an owner-focused management company, truly managed from the homeowner’s point of view. Being a vacation homeowner myself, I understood it would require a personalized approach. Over my many years in business, I have worked methodically to instill this intrinsic quality into the heart of this organization. I am proud to be the founder of the most trusted property management company in town.
Our commitment to provide superior service to help you feel confident while you’re away is unwavering. We take sincere pride in being tenacious stewards of this beautiful town which we love sharing with the rest of the world. This is the foundation of our brand and how we live every single day.
Our highest priority is offering you the experience every second homeowner deserves; enjoying peace of mind so that when you arrive you can simply be on vacation. We are excited for you to join the Park City Lodging family and look forward to successful partnership.
Rhonda C. Sideris
President & Founder – Park City Lodging, Inc.
Choosing Park City Lodging
HOW YOU’LL BENEFIT
Park City Lodging was founded in 1984 and rapidly built a well-respected reputation through commitment to service in the property management and vacation rental industries. The goal has always been to operate from the homeowner’s point of view; knowing that the prerequisites necessary for creating highly satisfied customers are hard work and thoughtful attention to detail. Park City Lodging’s team of professional staff has decades of property management experience and is dedicated to providing exceptional management and vacation rental services to homeowners and guests.
Park City Lodging manages over 140 vacation rental homes and condominiums throughout the Park City area. We employ 35 year-round employees and increase to 70 employees during peak season. Each one of us is directly responsible for ensuring your experience with Park City Lodging is exactly as you would have it. Not only do we have decades of expertise in our field, but we are reputably the most knowledgeable and trusted management company in Park City today.
“My husband, Tony, and I joined my daughter’s family after Christmas at one of your properties. We were THRILLED to arrive and find our skis and boot bag, which had been shipped to your office via FedEx, sitting in the living room of the property! Your level of service is superb.” – WENDY R.
Getting You Revenue Nights
HOW IT HAPPENS
COMPETITIVE AND PROGRESSIVE MARKETING
We focus competitively and progressively by responding to the changing landscape, regularly attending industry conferences and contracting with top industry leaders for web design, search engine optimization (SEO), search engine marketing (SEM), listing sites, etc.
Our partnerships and relationships in both Park City and the vacation rental industry allow us to leverage resources and stay current knowledge of emerging trends and favorable opportunities.
Property listings on prominent vacation rental and ski industry websites and a thoughtfully budgeted ad placement plan gives us the capability to maintain a broad and relevant scope of interest and reach. Our promotional ads are strategically placed to reach a qualifying audience while searching with Google, YouTube, Yahoo, Bing and Yelp.
We utilize various strategies and maintain an email list with thousands of qualified leads. Our robust email marketing tools allow us to track engagement and effectively target messages to different customers at opportune times. Whether it be for an anniversary, holiday vacation, school break, a local event or general news, we consistently stay engaged through email marketing initiatives.
Social media is a tool for discovery as much as it is a method to target and track the relevancy of our web content. We actively engage a growing audience with daily activity using a number of social media platforms including Facebook, Instagram, Twitter, Google+, LinkedIn, YouTube and Pinterest.
Our on-site reservations team has first-hand knowledge of every single one of our properties. They are experts at matching our guests with your home, ensuring that the accommodations are tailored for their preferences. From the time of the booking until our guests depart, we work to provide first-class service just as we will do for you.
Membership and Partnership Organizations
Deer Valley Resort
Inspired Summit Adventures
Jans Mountain Outfitters
Park City Area Lodging Association
Park City Chamber & Visitors Bureau
US Bobsled and Skeleton Team
Utah Office of Tourism
Vacation Rental Management Association
Maximizing our reach and staying competitive in the industry requires qualified partnerships with both national and international travel intermediaries and wholesalers. We participate in cooperative advertising opportunities, which spreads costs amongst its members, providing premium exposure on key platforms. Furthermore, we strategically align our marketing efforts with the greater Park City tourism and resort communities to help leverage funds and resources. Your property will also be listed on multiple websites such as AirBnB, VRBO, HomeAway and Booking.com to increase exposure and revenue.
Enhancing Your Park City Experience
WHAT IT TAKES
A Personalized Concierge
You can count on us to help make your Park City experience carefree, enjoyable and memorable for all the right reasons. We offer a full range of concierge services with savvy, personal attention to your specific needs and requests. We have cultivated solid relationships with trusted partners to provide our owners and guests with great advice, added value and discounted pricing on a wide variety of services and activities.
And Owner Services Representative
Your dedicated owner representative will ensure that your property is inspected and secured after each departure and prior to each arrival. We will inspect for any damages and contact you immediately to address any issues that require attention. We will follow through on all work orders and keep you informed of any issues that are outstanding. Your owner rep will coordinate with you on assigning specialty vendors or contractors when needed. We will continually monitor your property reservations and offer suggestions to help maximize revenue. You will be contacted prior to each arrival to coordinate any details or assistance that you may need to make your stay perfect. As we welcome you into the Park City Lodging family we want to ensure that you always have a point of contact to answer any and all questions that may arise. Our Owner Services team is attentive, detail oriented, and has one simple priority: YOU.
- Secure online owner forum for access to statements, owner reservations and HOA information
- Professional guest services personnel represent your property and handle all guest logistics
- Property evaluations and consulting services using proprietary and esteemed rating criteria
- A dedicated owner relations team responsible solely for ensuring that your needs are met and your questions answered in a timely and efficient fashion
In an effort to provide you with the most efficient response time, superior cost control and peak security, we employ in-house maintenance, housekeeping and laundry operations all under one roof. You can rest assured that your property is in great hands and that we are taking care of your investment as though it were our own.
“When we surveyed companies in 2009 for a new manager, one of the most impressive parts of Park City Lodging was their financial stability. Obviously, because of the economic situation, we placed a premium on their attention to building a financially sound company that we could trust would not leave us unexpectedly. We are thrilled that we signed a contract with Park City Lodging and strongly recommend them to those looking for professional property management.”
– JON G.
A FEW OF OUR SERVICES TO PUT YOU AT EASE
- In-house, 24-hour emergency response
- Year-round housekeeping and maintenance staff with an intimate knowledge of your property
- Qualified, trained and certified maintenance and hot tub technicians with years of experience in the vacation rental industry
- Electronic locks allow us to monitor your property remotely and keep a vigilant watch on who enters your property at all times
- Electronic monitoring affords an additional preventative measure for excessive temperatures and floods
- Our maintenance software assures effective documentation and timely and efficient work order dissemination
- Maintenance and appliance plans to enhance cost-control and efficiency
- Monthly statements keeping you apprised of all future reservations, housekeeping, and maintenance activity at your home
- Security checks after each departure and additional security inspections twice a month
- Annual preventative maintenance inspections
- Quality linens and towels furnished by us at no cost to you
- Annual inventory of kitchenware and electronics
- Yearly deep cleaning service
- Two complimentary owner departure cleans per year
- Use of environmentally friendly and non-caustic cleaning supplies
- Background checks performed on all company employees
Community & Sustainably Minded
HOW WE GET INVOLVED
We have been proud stewards of environmental and social responsibility in the Park City community since our founding in 1984. Park City Lodging continually adopts sustainable practices, such as gifting reusable grocery bags to rental guests upon check-in. We also use environmentally friendly toiletries and amenities in each of our vacation rental homes. Looking to the future, we are pleased to introduce a bulk amenity program to drastically help reduce waste from single-use packaging. In addition, we have been a supporter of Summit Land Conservancy’s Living for Open Space since its inception, participate in Park City’s community clean-up days, and support numerous local non-profits through our Gift of Giving initiative. We truly believe in cultivating a conscious attitude toward sustainability practices, while also bettering the community and the environment in which we live, work and play.
In 2016, after years of planning, our President and Founder constructed a green building to house all of Park City Lodging’s operations. Included in the new building are 52 solar panels, a green organic rooftop, employee housing, and an innovative ozonating system within the laundry operation to save water and energy.
Park City Lodging and Rhonda Sideris have received numerous accolades for their sustainability efforts. In 2016, Rhonda received the prestigious Conservationist of the Year award for her efforts in sustainability from Summit Land Conservancy. In 2017, the Park City Board of REALTORS® named Rhonda the Affiliate of the Year for her commitment to excellence in service. Also, in 2017 Park City Lodging was honored to receive Recycle Utah’s Green Business of the Year award. We received multiple awards in 2018: Utah Business recognized us as the Utah Green Business of the Year and the Recycling Coalition of Utah named us the Recycler of the Year.
SUPPORTING OUR COMMUNITY
Park City Lodging proudly supports a number of local non-profits through various opportunities and involvement to help make Park City an inspiring place to live and visit. Supporting our community through charitable giving is fundamental to our core values as a company and as individuals.